What We’re Reading, Week of 11/9

November 16, 2009

From NTEN…
Impact of Social Media on the Nonprofit Sector
An interesting post where NTEN answers the questions of an NYU grad student on the impact of social media on the non-profit sector.

From AFP Blog…
Online giving on the rise despite recession and bleak nonprofit forecasts
A brief post that gives some interesting numbers about the status of online giving during the economic downturn.

From Small Change…
Key Pieces of Database Info
A great post from Jason at Small Change about maintaining and utilizing the information you collect on your donors.


Social media and events

November 3, 2009

You’ve picked a date, fretted about the location, selected the best treats and eats, arranged the tables and chairs just so, and you’re confident that your event will be a blast! But have you decided on how your event looks on the social web during or after the socializing is done?

Here are some pointers, and I’d love to hear more ideas from our readers. Beth Kanter has some great posts on the subject that I’ll link to throughout this post.

I think the starting point, though, for any strategy about tying events to the social web, is to know your goals beforehand. If it’s to get sponsors, or more attendees, or more page views of your web content, you may want to pick and choose wisely from these ideas.

Photo sharing

Let event participants know that they can share photos with others on a web site, such as Flickr, by using a specific tag on the photo. By indicating a tag, you are setting up a collection spot on Flickr so the photos can be viewed as soon as they are uploaded, and people can subscribe to updates using RSS feeds supplied by Flickr at the bottom of the tagged collection page.

If your event is an annual one, you may want to ask people to use a tag with the year in it. For example, the recent New York City Marathon event caused a lot of people to upload photos tagged with nycmarathon but there are also photos tagged with nycmarathon2009.

Beth Kanter has several good tips for selecting the right tag for your events. Before choosing an event tag, you should test it out to be sure another event or organization hasn’t already tagged photos with it. Also be sure the tag is short and easy to type. Avoid using underscores or dashes, and if you must use a somewhat different tag for uniqueness, test it out with some people who might want to use it. If they hate it, find another tag. :)

Blogging

Liveblogging is when bloggers write and publish blog posts during an event, taking notes while they listen to speakers, and so on. If your event will not have reliable wireless connections, liveblogging may not be easy. Bloggers would have to blog while offline and then upload posts once a connection is available. Beth Kanter has great tips about liveblogging based on her experiences. I’d summarize by saying, livebloggers should be both bold and brave.

From my view, blogging during an event makes sense if you want to connect more people to the event than could be there in person. But the tradeoff is that some people will pay more attention to their laptops than the session. When people and connections are the main reason for your event, liveblogging is not a good match.

Photo courtesy http://www.flickr.com/photos/adactio/1259245482/

Blog entries live long after the event is complete, though, so you may want to identify and encourage bloggers to write up their notes and reactions after the event. This type of event content helps you get attendees for future years. Writing a summary blog entry is a great idea as well, and it may become the most visited page, says Rohit Bhargava, author of Personality Not Included.

Twittering

Ideally, you’ll use the same tag that you selected for photo sharing as a hashtag for Twitter. Hashtags place a pound sign (#) in front of the tag to enable automated collection of the tweets with those tags with a link to the collection. For example, NIUG, an iMIS user group community, used #niug for its Twitter hashtag and you can see the collection of tweets by going to Twitter search and entering the hashtag.

Since Twitter is often used on mobile devices, it helps people coordinate places and times for meet ups in person during an event or after. I personally like to follow people who are Twittering during events that I couldn’t attend. It helps me feel in touch with the general feel for the event and the people who were there.

Podcasting and video blogging

Some of the best chances to record interviews in person is at an event where interesting people get together. Tom Johnson, writer of idratherbewriting.com, talks about his podcasting experiences at several different professional association conferences. The first year, he interviewed attendees, which wasn’t nearly as interesting as interviewing presenters in the following years. While both podcasting and video blogging require more equipment than a laptop computer, events are a great opportunity to talk to people and record their views.

Collecting and sharing

Make sure your organization is “on top” of all the media outlets, including social media, for your events by listening in on conversations as they happen. You can set up and subscribe to a search for your event’s name and tags using Google Alerts, for example. If your event has sponsors, using social media is a good way to get them the attention they deserve for participating in and sponsoring your event.

You can also make your organizations blog or website “the” go-to place on the web for people who couldn’t attend the event itself to get the latest notes, photos, and tweets. With some roving reporters and a few digital cameras or video cameras you could increase the content and increase the online traffic surrounding your event. Your site is where you aggregate and collect all the content being created for your event, so that others can find it easily and learn from it.

What are some strategies that have worked well for your events?


What We’re Reading, Week of 10/26

October 30, 2009

From A Small Change…
Drowning in Agendas
A great post from Jason at A Small Change that we can all relate to. He discusses the need to balance the time that we spend meeting about a topic and actually acting on it.

From AFP Blog…
Churches connect with parishioners online
AFP posts this quick but interesting tidbit about how churches are vying for younger parishioners online.

From NTEN…
Measuring Organizational Influence In Social Media
A must-read article from NTEN about quantifying the time, effort, and resources your organization is putting into its social media program.


What We’re Reading, Week of 10/19

October 23, 2009

From Kivi’s Nonprofit Communications Blog…
You! Up Against the Wall!
A great post from Kivi’s blog about how to improve your photo taking skills of volunteers and other events for use across multiple areas of your organization.

From Panopea Consulting…
Configuring the SMTP server
An interesting technical entry with helpful instructions on settings for the SMTP server used to send emails from iMIS.

From AFP Blog…
Facebook’s Gift Shop Sings A New Tune – washingtonpost.com
AFP blog posts about a new opportunity to donate via Facebook’s gift shop.


Association magazines and hybrid print-online solutions

October 21, 2009

by Anne Gentle

I’ve been assisting with a report for the Society for Technical Communication about social media for professional organizations. I’m also on an editorial advisory panel helping to shape the articles and authors for their Intercomm magazine, which is printed 10 times a year and has over 10,000 subscribers. Survey results show that members still want a printed magazine, but also value the speed and interaction that an online presence can provide. So, I’ve been trying to find good examples of association magazines that work well online also.

Building a brand, educating, or raising awareness?

I’m finding that association magazines are sometimes thought of as a branch of “brand” magazines. There’s a bit of controversy on this point though. I read this blog entry that asks, “Are association magazines just flashier custom pubs?” The author says “While some associations work with custom publishers to produce their magazines, the publications they create are not marketing-based vehicles for a particular brand. To use a custom publishing study to explain habits of association magazine readers seems like a stretch.”

I suppose “branding” isn’t quite the right term for what professional associations offer their members. Is it “raising awareness” instead?

I also found a reference to the Roper study that the blog entry above cites. The bullet points they choose to highlight are:

  • 85% view custom publications as a preferred source of information because they provide targeted information
  • 79% view companies that produces a custom magazine as believing in its product
  • 69% after reading a custom magazine feel they know more about the company
  • 65% view companies that produce a custom magazine as caring about its customers

The print to online spectrum

I subscribe to a great association magazine for an association called CHADD called Attention magazine. I appreciate their hybrid approach for print and online even though it’s a pretty simple implementation with PDF files secured behind a membership login. It’s not interactive, as in, there are no comments on articles that I can see. The site touts their recent (June 2008) award for redesign from the Society of National Association Publishers.

What’s also interesting to me is that there’s another magazine called ADDitude that does a great job of online engagement. It’s free for online content and a paid-subscriber magazine for printed content. It’s interesting that the market can bear two similar magazines, but there you go. It appears is a huge range of the amount of online and print offered.

One association magazine that is a great example of online engagement even after the printed magazine has been mailed is the Associations Now magazine from the ASAE (American Society of Association Executives). There’s an RSS feed so you can subscribe to updates to the magazine’s main page. You can rate an article or write a review of it, and bookmark or share it with others with an AddThis widget.

Looking at a brand name example

An interesting note, if you do want to correlate brand and custom pubs as being similar to association magazines, Adobe magazine had probably half a million subscribers but stopped doing print production (as far as I can tell) in 2000. Archives are still available online. Adobe is miles ahead in print-online hybridization, and apparently tried a 2.0 magazine, but isn’t offering it now.

There may be lessons learned in these examples. What are some of your favorite association magazines, and how much engagement is online?


What We’re Reading, Week of 10/12

October 16, 2009

From Acronym…
What have your members taught you?
A great way to wind down week! This post from Acronym reminds us that we should not only look at what we can DO for association members, but what we can LEARN from them.

From AFP Blog…
New Video Series Helps Exempt Organizations Understand Redesigned Form 990 Requirements
AFP posted a link to a helpful video for exempt organizations that explains recent changes to the Form 990.

From NTEN…
Blog Action Day 2009 Climate Change: Technology in the Climate Movement
NTEN and 9,427 other blogs from 150 countries with 12,896,974 readers are smashing the debate  about what impact the online world has on offline action with these numbers and think about the over 12 million people around the world who are raising their consciousness about climate change. NTEN posts some highlights.


What We’re Reading, Week of 10/5

October 9, 2009

From TechSoup…
Happy Birthday, TechSoup New Zealand!
TechSoup celebrates the anniversary of their New Zealand partners and their rapid growth.

From Kivi’s Nonprofit Communications Blog…
What Nonprofits Can Learn from Politico’s Success
Kivi takes an interesting look at the success of the Politico website and draws some interesting comparison.

From Acronym…
My Top 5 Things to Remember in 2010 as an Association Professional
Acronym takes a look to a new year and what it will take to be successful in 2010.

From A Small Change…
Eating Excellent Fundraising For Breakfast
Jason at A Small Change has some interesting and inspirational musings about the important of breakfast and successful fundraising.


What We’re Reading, Week of 9/28

October 2, 2009

From Beth’s Blog…
How LIVESTRONG Uses Social Media To Animate Its Community
Guest blogger Brooke McMillan contributes this insightful post to Beth’s Blog, taking a look at a few tips utilized by LIVESTRONG to ensure success in the use of social media.

From Acronym…
Purpose-driven membership
What is membership? This lengthy blog post at Acronym takes a look at this somewhat existential and lofty question with some interesting thoughts.

From A Small Change…
Results Oriented Fundraising
Jason at A small Change discusses a comment left by one of his readers to an earlier post about quantifying donations and support.


Meet the i On Nonprofits Team

October 2, 2009

Meet the i On Nonprofits contributors, leaders in the association and non-profit software industry.

Robin FiskRobinFisk
Robin is an expert on the role and use of technology in fundraising. He founded Fisk Brett in the 1990’s, launching the successful ProgressCRM database software.

With over 20 years’ experience bringing technology solutions to more than 250 non-profits, Robin is now the Global Fundraising Product Manager at Advanced Solutions International.

Robin lives with his family, mostly in West Sussex in the UK, and sometimes in the Loire region of France.

Anne GentleAnneGentle
Anne Gentle works as a senior technical writer at Advanced Solutions International, embedded on an Agile software development team in Austin Texas.

At ASI, she coordinates volunteer outings such as sorting food at the Capital Area Food Bank and assembling Personal Energy Transports. She’s an active member of the Society for Technical Communication, serving as the chair of the Editorial Advisory Panel for their Intercom magazine as well as on a special Social Media Task Force.

She writes a blog at justwriteclick.com and just finished a book about using social publishing techniques for technical documentation titled Conversation and Community: The Social Web for Documentation. As the mom of two young boys, she loves to be busy and on-the-go.

Jay McCormackJayMcCormack
Jay is the Solution Architect for Advanced Solutions International. He helps not-for-profit organizations match technology to their needs so that they can run more efficiently, communicate to their members more effectively, raise more funds and do more good.

Jay is not just a man who immerses himself in cutting edge technology and concepts; he actively seeks it out and tries to make it work better for ASI’s customers. Want to know if an iPhone application is appropriate for your business? Need someone to explain the benefits of Twittering for your membership? Jay’s your man.

“My clients are working 12 hour days for a reason. They believe in what they do and I find that inspiring,” says Mr. McCormack.

Jay came to ASI from a background of corporate web development projects as diverse as a Chinese horse racing website and helping build Harvey Norman’s first e-commerce website.


What We’re Reading, Week of 9/21

September 25, 2009

From A Small Change…
Musings on the Future of Fundraising
Jason at A Small Change writes about the changing landscape of fundraising and his predictions for the future.

From Beth’s Blog…
How to translate social listening into good twitter conversation that supports your objectives
Beth Kanter takes a look at how organization’s can better utilize social listening (the practice of using social networking sites to listen to their members and potential donors) and turn that into constructive communications via Twitter.

From Acronym…
How secure is that golden handcuff?
An interesting article about how organizations should approach at their “golden handcuff” (a program or product so important to a member that it effectively binds them to the organization).

From NTEN…
Online Donors: Why They Leave and How to Win Them Back
NTEN takes a look at an interesting problem and opportunity when it comes to online donors which they have dubbed “the young and the generous” (they tend to be under 40 and their gifts are around $100).