What we’re reading, week of 3/2

March 5, 2009

From NTEN Connect…
Nonprofits and Technology: An Interview with NTEN’s Holly Ross in the Artez Digital Fundraising Podcast Series
NTEN highlights a podcast featuring Holly Ross and Artez’s Philip King – two of iOn’s most oft-quoted authorities.

From Step By Step Fundraising…
Roundup: The Economy’s Impact on Nonprofits & What to Do About It
Sandra Sims continues cataloguing reflections from around the blogosphere on how the economy will affect nonprofits – this installment includes excerpts from the Denver Foundation, the John F. Kennedy Center for the Performing Arts, Don Griesmann, the National Council of Nonprofits, Katya Andresen, onPhilanthropy and A Small Change. A great compendium!

From Frogloop…
10 Best Web Content Practices
A great tie-in to our recent post on the importance of good website strategy and design, Allyson Kapin offers her own ten best practices in this area.


Peppers and elephants

July 25, 2008

iOnNonprofits would like to extend a special thanks and credit to Artez’s Shane Davis, for the suggestion behind this post.

A farmer in Tanzania asks to borrow twenty-five dollars, to plant peppers in his yard in order to feed his family. Six months later, you receive repayment and an email update – the peppers are growing so well that elephants have begun invading the field and stealing them. You lend the farmer the twenty-five dollars again, and he’s able to build a fence around his field to keep the elephants out. Within months, you receive your money back again, and learn that the farmer has successfully produced enough peppers to sell to his neighbors – he’s now running a successful agricultural business.

Certainly by now, you’re familiar with Kiva, the online lending portal that allows donors to make person-to-person loans to support entrepreneurial endeavors of the working poor. Not only has Kiva revolutionized giving by connecting donors with individuals and their specific, concrete goals – but it has given philanthropy rapidly renewable resources; when a microloan is paid back, donors can reinvest the same funds in another project… which means your twenty dollars can cycle through several entrepreneurs and projects each year – or back and forth between you and one man while he reaches new milestones as a pepper farmer.

Success stories about microloans abound:

Phal An, a rice winemaker in Cambodia, used a $700 Kiva loan to purchase more rice to meet the demands of ten wine distributors who sell her wine across the country. She uses the rice byproducts from the winemaking process to feed the family’s pigs, and has recently been able to turn a profit on excess pig feed.

Grace Ayaa, a peanut butter manufacturer in Uganda, used a $475 Kiva loan to finance a refrigerator for storing extra inventory. Her business now successfully supports a family of fifteen (six biological, and nine adopted) children.

Petronilla Shivachi, a grocer in Kenya, used a $500 Kiva loan to stock new products in her store, including cold soda and mobile phone cards. The phone cards alone attracted 70 new customers in just four days. Since then, her business has been so profitable that she has opened and staffed two additional stores and a restaurant.

Kiva is certainly one of the most impactful innovations we’ve seen in the world of philanthropy. The thrill of making a difference can be addictive! Check it out now at Kiva.org.


Philip King featured on Frogloop

July 16, 2008

Frogloop recently published an interview with Artez’s Philip King – someone we’re quite big fans of:
Nonprofit CRM Trends Plus How to Choose an eCRM

On choosing an eCRM, Philip’s advice is to make the following considerations:

  • “Ask about [the vendor's] client retention rate: I think this is key.”
  • “Understand what their total cost/dollar will be this year, and for the next few years. When I say ‘total cost’ be sure you’re getting not just the prices of the technology, but also any consulting or professional services you’ll need to include.”
  • “Make sure you are talking not just to references who are using their solution, but also references who have left their solution.” [Ed. note: This is a good one! -- i On Nonprofits] 
  • “Understand what happens if for any reason the nonprofit wants to switch vendors in the future.”
  • “Understand who owns the data. Make your potential vendor prove they are open to data imports and exports without having to purchase expensive additional APIs.”
  • “Ask about their throughput: how many transactions per second can they handle.”
  • “Ask about security: are they PCI Compliant (you can look this up on Wikipedia), and if so what level?”

The rest of the interview is also a great read, in which Philip discusses how to measure the effectiveness of online fundraising, which are the biggest tech trends he’s seeing on the horizon, and more.


What we’re reading, week of 6/9

June 13, 2008

From nonprofitCRM.org…
When is a good time to start a CRM project?
This is an interesting chart, applying the Organizational Lifecycle Model to the adoption of CRM by nonprofits. Anand Sethupathy describes each of the lifecycle stages and the outlook for CRM projects undertaken within them. this is worth a look – is there a better or worse time to implement a CRM system? If so, does this post accurately describe it?

From Step-by-Step Fundraising…
Recession Proof Fundraising
Anisha Robinson Keeys writes about steps nonprofits can take to protect their donation streams during a harsh economic climate. Are these steps necessary? I recall a conversation with Philip and Shane at Artez where they were both confident that a recession would not impact charitable giving at nearly the level that people are worried about, so I’d be interested to hear what they have to say in response to this post.

From The Raiser’s Razor…
Philanthropassion Contest
Jeremy Gregg is offering prizes, charitable gifts, and free publicity to whomever can offering the best answer to the question, “What drives your philanthropassion?” Check the blog for details, and state your case! Readers are already discussing their own responses in the comments section.


What we’re reading, week of 6/2

June 6, 2008

From TechSoup…
Selecting and Managing IT Vendors
Chris Peters has put together an incredibly thorough guide for nonprofits to work successfully with IT vendors. Each of the ten steps he outlines is supported by other great articles from TechSoup. Comments are open for readers to discuss Chris’ suggestions.

From the AFP blog…
Contagious Causes: Is Social Networking the Next Big Thing?
This post points to an article by John Skendall about the untapped potential of social networking. Many of his points are right in line with one of Philip King’s recent posts, Is Peer-to-Peer Fundraising Dead, or Just Getting Started?

From The Fundraising Coach…
Fundraising Secret #19: Make it easy!
Marc Pitman outlines the things nonprofits can do in their appeals in order to make giving ridiculously easy. Some points are obvious, but still surprisingly common mistakes! This ties in with Sarah and Shane’s point about making sure not to lose the key message.


What we’re reading, week of 5/19

May 22, 2008

From Don’t Tell the Donor…
Let’s face it – most of your donors have credit card debt
DTTD follows up last week’s credit card story with a  healthy dose of realism – donors give to organizations in spite of personal debt. It would be interesting to see how this ties into the whole “is philanthropy recession-proof?” discussion.

From Cause-Related Marketing…
Cell Phone Fundraising
This post reminded me of an interesting conversation with Philip King and Shane Davis at Artez, where we discussed “taking it global” and “taking it mobile” as the two biggest steps the nonprofit world will have to take in the next several years.

From Nonprofit Bridge…
Ways to Boost Online Giving
Norman Reiss writes about “donation page optimization” – strategies for increasing online donations through design strategies as subtle as the color and size of donation buttons. It would be interesting to hear some thoughts from product consultants and designers on this one. How much planning goes into the way you help organizations design their donation pages? How much of a difference does it make in the results of a campaign?


What we’re reading, week of 5/12

May 15, 2008

From Don’t Tell The Donor…
Will the ticking credit card time bomb impact donations?
DTTD examines the impact of the current credit crisis on online fundraising. Does this create ethical concerns for fundraisers who encourage donors to use credit cards for their contributions? Some interesting discussion going on in the comments – one point nobody has mentioned yet is that in the online world, “credit cards” could also refer to debit and cheque cards, and perhaps encouraging “credit card” donations has more to do with embracing technological advances and less to do with promoting unwise spending.

From Step-by-Step Fundraising…
5 Ways to Show You Appreciate Your Donors
Sandra Sims discusses five ways to appreciate donors. We have been having a lot of discussion around how to appreciate “super-donors” – that is, sneezers. Are there different tactics you would recommend to show appreciation to these powerhouses of donor generation?

From A Small Change…
Choosing Donor Software: Things to Remember
Chris Logan from NPower Seattle is guest-blogging a series of posts on choosing donor software; this is the final installment of the series.

From The Raiser’s Razor…
Chronicle hosts Live Discussions on Charity Marketing with Seth Godin
This is a great example of how authors, gurus and thought leaders are partnering with the nonprofit media and getting tons of attention from organizations.


Philip King featured in Canadian Fundraiser

May 5, 2008

Artez President and CEO Philip King was featured in a piece in Canadian Fundraiser this week: “To be really effective, listen for the sound of achoo.”

Philip has been writing and speaking a lot lately about how charities can use the principles of epidemiology (think The Tipping Point) to bring in large numbers of first-time donors by making effective use of the people within your cause who are connecting with and influencing everybody else.

“It’s important to remember that 80% of funds in any campaign will be found by 20% of the people, so it really pays to identify them early and treat them differently,” King stressed.

You can read the entire article here.


Shane Davis and Sarah Hoddinott to be featured on A Small Change

April 23, 2008

Our own Sarah Hoddinott and Artez’s Shane Davis will be making an appearance in two articles on A Small Change. Sarah and Shane participated in a conference call last week with the blogger, Jason Dick, who will be drawing on their expertise for a series of articles on peer-to-peer fundraising, including:

-       “The Seven Deadly Sins” of peer-to-peer fundraising – Jason will share Sarah and Shane’s advice for avoiding common mistakes in social fundraising and designing campaigns that work.

-       “The Fourth Leg of the Donor Pyramid” – Jason will explore an idea Sarah brought up (based on a presentation by Nicci Noble) about how social fundraising is changing the entire structure of fundraising strategy for organizations, adding a completely new leg to the pyramid.

 

Jason expects to publish these piece on A Small Change next week, so keep an eye out for them.

 

Thanks again to Shane and Sarah for participating!