What We’re Reading, Week of 10/19

From Kivi’s Nonprofit Communications Blog…
You! Up Against the Wall!
A great post from Kivi’s blog about how to improve your photo taking skills of volunteers and other events for use across multiple areas of your organization.

From Panopea Consulting…
Configuring the SMTP server
An interesting technical entry with helpful instructions on settings for the SMTP server used to send emails from iMIS.

From AFP Blog…
Facebook’s Gift Shop Sings A New Tune – washingtonpost.com
AFP blog posts about a new opportunity to donate via Facebook’s gift shop.

What We’re Reading, Week of 10/5

From TechSoup…
Happy Birthday, TechSoup New Zealand!
TechSoup celebrates the anniversary of their New Zealand partners and their rapid growth.

From Kivi’s Nonprofit Communications Blog…
What Nonprofits Can Learn from Politico’s Success
Kivi takes an interesting look at the success of the Politico website and draws some interesting comparison.

From Acronym…
My Top 5 Things to Remember in 2010 as an Association Professional
Acronym takes a look to a new year and what it will take to be successful in 2010.

From A Small Change…
Eating Excellent Fundraising For Breakfast
Jason at A Small Change has some interesting and inspirational musings about the important of breakfast and successful fundraising.

What We’re Reading, Week of 9/28

From Beth’s Blog…
How LIVESTRONG Uses Social Media To Animate Its Community
Guest blogger Brooke McMillan contributes this insightful post to Beth’s Blog, taking a look at a few tips utilized by LIVESTRONG to ensure success in the use of social media.

From Acronym…
Purpose-driven membership
What is membership? This lengthy blog post at Acronym takes a look at this somewhat existential and lofty question with some interesting thoughts.

From A Small Change…
Results Oriented Fundraising
Jason at A small Change discusses a comment left by one of his readers to an earlier post about quantifying donations and support.

What We’re Reading, Week of 9/21

From A Small Change…
Musings on the Future of Fundraising
Jason at A Small Change writes about the changing landscape of fundraising and his predictions for the future.

From Beth’s Blog…
How to translate social listening into good twitter conversation that supports your objectives
Beth Kanter takes a look at how organization’s can better utilize social listening (the practice of using social networking sites to listen to their members and potential donors) and turn that into constructive communications via Twitter.

From Acronym…
How secure is that golden handcuff?
An interesting article about how organizations should approach at their “golden handcuff” (a program or product so important to a member that it effectively binds them to the organization).

From NTEN…
Online Donors: Why They Leave and How to Win Them Back
NTEN takes a look at an interesting problem and opportunity when it comes to online donors which they have dubbed “the young and the generous” (they tend to be under 40 and their gifts are around $100).

Twitter – fundraising’s magic bullet?

By Robin Fisk

You might be forgiven for thinking that Twitter is more hot air than substance.  Hailed as one of the key developments in recent times, confusion reigns: I’ve heard everything from “Twitter could eventually replace websites as we know them” to the kind of bewilderment shown by a grandparent on Christmas day when the grandchild asks them how their new computer game works.

It’s a fantastically direct communication channel. Whether you’re keeping in touch with the largely mundane lifestyle of celebrities or keeping tabs on friends, you do get it straight from the horse’s mouth so to speak.  But there is definitely a case of those who tweet, and the rest who just can’t see why on earth you’d waste your time doing it.

Fundraisers – caught between hoping it will just go away and feeling they ought to engage just in case it’s the future of fundraising – are just as confused.  So is Twitter more than just an online gathering of IT and media types, or can it make a real differece to fundraising?

Twitter’s fundraising poster-boy – ‘Twestival’ – ran in February 2009.  It took the form of parties (‘Tweet-ups’) in major cities across the planet, to which Tweeters were encouraged to attend and put some money in a bucket.  The target was USD $500,000, the charity was New York-based Carity: Water.

So, was it a success?  On a financial level you could say not:  projected income at time of writing is $250,000 (although other reports place actual income at half that) - it didn’t meet its target, but then no-one had run that kind of event before so maybe we can give some latitude on that one.  How about the donors – does Charity: Water get the chance to cultivate the those donor relationships for future support?  Not if it was cash-in-a-bucket fundraising that’s for sure.  But those donors may well have tweeted in Charity: Water’s favour, so that their followers would see the cause.  Awareness?  Certainly – I for one would not have been aware of this organisation’s work without the press coverage that Twestival received.

Let remind ourselves of some facts….

Donor relationships are key to long-term loyalty and repeat donations.  Thanking them for their gift, seeking their commitment, inviting them back to see the effect of their donation, asking them to ask their friends to become your donors too – this builds long-term relationships.  One-time cash-in-a-bucket gifts are fine if you just need some cash, but you might be denying yourself the opportunity of a lot more.

Twitter is just a channel.  It needs to be understood and used appropriately: it’s going to be part of your fundraising mix, not all of it.  If it’s iPhone toting media and IT types you’re after, then Twitter might be where you find them.  But sober reality is descending upon the Twitterati: lessons are being learned – the next Twestival is asking for attenders to register and pay up front and targets are more realistic.  Sound familiar?  Of course – it’s fundraising, subject to the laws of ROI like anything else!

What We’re Reading, Week of 8/24

From A Small Change…
Building Community Online
This post from Jason at A Small Change blog takes a look at how organizations should go about building their online community by, in part, creating an intentional culture that fit the various cultures of your donors.

From Acronym…
Facebook fundraising: Feeding America shows good taste
Acronym from ASAE examines the effectiveness of one of the early adopters using Facebook for fundraising. To do this they look at Feeding America’s (formerly Second Harvest) latest campaign on Facebook, a “virtual Sandwich Swap n’ Share” involving the unusual duo of Hellmann’s and Best Foods Mayonnaise with musician Billy Ray Cyrus.

From Beth’s Blog…
Seven Thoughts on Slacktivism
This guest post by Ali Cherry of Beaconfire Consulting takes a look at the growing trend of “Slactivism”, the act of participating in obviously pointless activities as an expedient alternative to actually expending effort to fix a problem

From NTEN…
The Shrinking Generational Digital Divide
Sami Hassanyeh of AARP contributes this post looking at trends in demographics of the use of technology and where these are headed. Some of the findings about current usage demographics may surprise you (they did us)!

What We’re Reading, Week of 8/17

From AFP Blog…
Super Bowl of Conventions Under Way in Toronto
This post from AFP Blog talks about the American Society of Association Executives and the Center for Association Leadership’s annual meeting and exposition. Dubbed the “Super Bowl of conventions”.

From Acronym…
Living through short-term pain
A fantastic article looking at the speech made by Fareed Zakaria at the ASAE closing general session and one of his final points; that “we have got to learn to impose short-term pain for long-term gain.”

From Frogloop…
Online Video: Why I’m a Believer
Changing gears, this post from Frogloop is written by a video convert. Shirley Sexton discusses her initial hesitance at jumping on the video bandwagon and what changed her mind!

What We’re Reading, Week of 8/3 part 2

From AFP: Nonprofit Technology Blog…
Nonprofits use pilot site to post events, causes
Linking to an article from Democrat and Chronicle.com, the AFP blog calls attention to the use of pilot sites by nonprofits. According to the article, over 100 nonprofits are using the “Do Good” pilot site that connects readers with information about a variety of charitable causes. It allows users to post information about events, causes, and nonprofit jobs. Tools like “Do Good” can help drum up support and interest in nonprofit activities in an easy, cost-effective way.

From Beth’s Nonprofit Blog…
Crowded Roads Ahead for Charity 2.0: How to address scaling and cause fatigue?
As the use of the internet and social media continue to expand, it’s important to address the inevitable issue of media clutter. Beth’s Nonprofit Blog discusses the recent coverage given to nonprofit clutter, and offers some insights on how organizations can continue to raise funds and promote their causes in a crowded field.According to Beth, building a movement around a cause rather than a brand, and ensuring that social media initiatives are properly scaled, will allow nonprofits to succeed amidst competition.

From Frogloop…
Is Your Nonprofit Complying with State Charity Regulations?
This week, Allyson Kapinat Frogloop blogs about the regulations that accompany online nonprofit fundraising. If a nonprofit raises money on the internet, than it needs to ensure that it is in compliance with state laws. These regulations can be complicated: for example, as Allyson points out, a charity based in one state may have to register itself in other states if the residents there make donations. Nonprofits should be aware of these rules, and should stay up-to-date on compliance.

What We’re Reading, Week of 7/27

From Frogloop…
Taking Advantage of Wikipedia
Millions of people look to www.wikipedia.org as a starting point when they are searching for information about specific topics. Allyson Kapin of Frogloop encourages nonprofits to bear this in mind, and to create or update their organizations’ Wikipedia entries. She writes that Wikipedia can be a powerful promotional and educational outlet. As Wikipedia becomes ever more fixed in the internet culture, nonprofits should be aware of its potential uses.

From the Nonprofit Communications Blog…
The First 100 Hours: Turning Media Spikes Into Fundraising Leads
Kivi Leroux Miller’s post discusses the importance of turning media coverage into fundraising leads. According to Kivi, media coverage of an organization will lead to a window of roughly 100 hours of increased traffic and search engine hits. This time frame represents an opportunity to raise funds and increase interest. Kivi recommends using customized search ads, a strong landing page devoted to the issue that brought media attention in the first place, and social media. It is important for nonprofits to strike while the iron is hot, and media attention represents a prime opportunity to generate awareness and bring in revenue.

From AFP: Nonprofit Technology Blog…
Twittering for a cause: Web 2.0 and its philanthropic impact
Linking to a post from The Daily Tell, the AFP Blog discusses the impact that Web 2.0 has had on philanthropy. In particular, the post discusses how Twitter has become a fundraising avenue. Through campaigns such as “Tweetsgiving” and “tweet4good”, Twitter users have proven that they are generous to charitable causes. As the use of social media for charitable causes spreads, nonprofits that are not currently taking advantage of social media ought to find ways to get into the game soon.

What We’re Reading, Week of 6/22

From AFP Blog: Non-Profit Technology…
Internet Surfing Helping Non-Profits
Linking to an article in the Delaware Online news journal, the AFP blog discusses a new avenue of non-profit fundraising: search engines. One engine, www.goodsearch.com, donates a small amount of advertising revenue to charity every time someone performs a search with it. This is an innovative, easy way for non-profits to raise funds. It will be interesting to see if this concept catches on elsewhere.

From Beth’s Blog…
YouTube Video Volunteers Launch Program
Beth discusses a new YouTube initiative in which Youtube users can volunteer to make promotional videos for non-profits of their choice. Beth includes some sample videos in her blog post, so that readers can see what type of work the video volunteers have come up with so far. The program provides an interesting new avenue for volunteerism, allowing people to give their time for charitable purposes from their own computer screen.

From Katya’s Non-Profit Marketing Blog…
Secrets to Social Media Campaigns: New Case Foundation Report
This article discusses a report that the Case Foundation published in light of a major social media philanthropy campaign that they undertook recently. After raising $2 million dollars for charity by encouraging social media users to solicit donations and matching awards, the Case Foundation analyzed the fundraising drive. They found many factors that contributed to the campaign’s success, including its competitive structure, limited time frame, and the use of personal connections to raise funds.